MPOWER Financing Security

Last updated: Aug 22, 2025

At MPOWER Financing, safeguarding your data and ensuring a secure digital experience is our top priority. We are committed to maintaining the highest security standards to protect our customers, partners, and stakeholders.

How We Keep You Secure

We implement best-in-class security measures to protect customer data and ensure compliance with global regulations. Our security framework focuses on key areas such as encryption, compliance, secure development, access management, infrastructure protection, and fraud prevention.

Reliability, Availability & Transparency

At MPOWER Financing, we prioritize system reliability, service availability, and transparency in security operations to ensure a seamless experience for our customers, partners and stakeholders.

1. High Availability & Performance

• Our cloud-based infrastructure is designed with 99.9% uptime, leveraging redundancy and failover mechanisms.
• Auto-scaling and load balancing ensures consistent system performance under varying web traffic conditions.
• Regular performance testing and optimizations help maintain high availability.

2. Incident Detection & Response

• We have a dedicated Site Reliability Engineering (SRE) Team monitoring our infrastructure 24/7.
• We have an Automated incident management process that ensures immediate detection and response to critical issues.
• Our automated Web Application Firewall (WAF) actively blocks threats before it reaches you. 
• A well-defined Incident Response Plan is in place to ensure rapid investigation and resolution of security incidents.

3. Data Integrity & Business Continuity

• We implement daily backups and disaster recovery plans to prevent data loss and ensure business continuity.
• Regular testing of failover mechanisms guarantees resilience against system disruptions.
• Data replication across multiple availability zones ensures redundancy and availability.

4. Security Transparency & Compliance Updates

• We provide regular security updates and transparency reports to stakeholders.
• Internal and external audits validate compliance with industry standards.
• We actively work on improving security practices and updating our security policies based on evolving threats.

Data Protection & Encryption

• All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.
• Sensitive customer data is securely stored with restricted access based on the principle of least privilege.
• Continuous monitoring of security controls ensures proactive risk management.

Compliance & Certifications

• SOC 2 Type I Certified: We adhere to industry-standard security controls for data confidentiality, integrity, and availability.
• ISO 27001 Certified: MPOWER has achieved ISO 27001 certification, validating our robust Information Security Management System (ISMS).
• CCPA Compliance: We protect customer privacy and comply with global data protection laws, including GDPR.
• Independent Security Audits & External Penetration Testing: Third-party audits and vulnerability testing help maintain a robust security posture.

Secure Development Practices

• We follow a Secure Software Development Lifecycle (SDLC) to minimize risks.
• Regular static & dynamic application security testing (SAST/DAST) and automated vulnerability scanning.
• Secure coding guidelines based on OWASP Top 10 principles.

Identity & Access Management

• Multi-Factor Authentication (MFA) is enforced across critical systems.
• Role-Based Access Controls (RBAC) limit permissions to only what is necessary.
• Real-time monitoring and automated alerts detect unauthorized access attempts.

Cloud & Infrastructure Security

• Our infrastructure is hosted on AWS, with robust security configurations and network protections.
• Intrusion Detection Systems (IDS) and firewalls safeguard against external threats.
• Regular data backups and disaster recovery strategies ensure business continuity.

Fraud Prevention & Account Security

• Email & SMS authentication adds additional verification layers to prevent fraud.
• Security awareness training ensures all employees follow cybersecurity best practices.

Responsible Disclosure Program

We value the security community and encourage responsible disclosure of potential vulnerabilities. If you identify a security issue, please report it to security@mpowerfinancing.com.

Report a Security Concern

If you suspect a security breach or have concerns about your data, please contact our security team at security@mpowerfinancing.com. We are dedicated to keeping your information safe and secure. Our team responds to all concerns within 24 hours.

This page is part of MPOWER Financing’s public security commitment and is accessible at www.mpowerfinancing.com/security.