{"id":26625,"date":"2023-09-11T07:38:35","date_gmt":"2023-09-11T11:38:35","guid":{"rendered":"https:\/\/website-new.qa.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer"},"modified":"2025-12-30T04:31:00","modified_gmt":"2025-12-30T04:31:00","slug":"mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer","status":"publish","type":"post","link":"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer","title":{"rendered":"MPOWER contrata Amit Kothiyal como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es"},"content":{"rendered":"<p style=\"text-align: center;\"><b><i>Veterano de SaaS e FinTech para expandir e aprimorar as equipes de opera\u00e7\u00f5es de atendimento ao cliente de classe mundial da MPOWER.<\/i><\/b><\/p>\n<p><b>WASHINGTON, D.C. &amp; BENGALURU, \u00cdNDIA [September 5, 2023]<\/b><span style=\"font-weight: 400;\">\u00a0\u2013 MPOWER Financing (\u201cMPOWER\u201d), uma empresa fintech orientada para a miss\u00e3o e principal fornecedora de <\/span><a href=\"https:\/\/mpowerfinancing.com\/get-a-loan?utm_source=comms\"><span style=\"font-weight: 400;\">empr\u00e9stimos sem avalista<\/span><\/a><span style=\"font-weight: 400;\"> para estudantes promissores de todo o mundo, anunciou hoje que contratou <\/span><a href=\"https:\/\/www.linkedin.com\/in\/amitkothiyal\/?originalSubdomain=in\"><span style=\"font-weight: 400;\">Amit Kothiyal<\/span><\/a><span style=\"font-weight: 400;\"> como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A contrata\u00e7\u00e3o de Kothiyal segue um per\u00edodo de not\u00e1vel expans\u00e3o no volume de empr\u00e9stimos da empresa e reflete a crescente presen\u00e7a da MPOWER na \u00cdndia, \u00e0 medida que expande suas opera\u00e7\u00f5es em todo o mundo. Kothiyal supervisionar\u00e1 as opera\u00e7\u00f5es de atendimento ao cliente de ponta a ponta da MPOWER e otimizar\u00e1 a tecnologia, processos e procedimentos da MPOWER.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cAs d\u00e9cadas de experi\u00eancia global de Amit trabalhando com equipes transfronteiri\u00e7as nos EUA, \u00cdndia e Europa, e seu profundo conhecimento em escalar opera\u00e7\u00f5es de atendimento ao cliente, fizeram dele uma escolha natural para apoiar nosso r\u00e1pido crescimento\u201d, disse Manu Smadja, CEO e Co-fundador da MPOWER Financing. \u201cSua expertise em diferentes fronteiras o torna indispens\u00e1vel \u00e0 medida que expandimos para tornar a mobilidade socioecon\u00f4mica acess\u00edvel a milh\u00f5es de estudantes de todo o mundo.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kothiyal tem mais de 25 anos de experi\u00eancia em lideran\u00e7a em fintech, SaaS e terceiriza\u00e7\u00e3o de processos de neg\u00f3cios. Antes da MPOWER, Kothiyal foi Presidente e COO de uma plataforma B2B SaaS para profissionais de marketing digital. Ele tamb\u00e9m atuou como CEO da ISGN, um provedor de servi\u00e7os de produtos de tecnologia e BPO para o mercado de hipotecas residenciais dos EUA, e ocupou cargos na Infosys BPO Ltd e HSBC Bank. Kothiyal obteve um diploma de bacharel em tecnologia do Indian Institute of Technology (Madras) e um MBA da <\/span><span style=\"font-weight: 400;\">Xavier School of Management (<\/span><span style=\"font-weight: 400;\">Jamshedpur).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cEstou muito satisfeito em me juntar a uma equipe em r\u00e1pido crescimento onde poderei aplicar minha expertise para otimizar a tecnologia, automa\u00e7\u00e3o e processos de neg\u00f3cios da empresa\u201d, disse Kothiyal. \u201cAo longo da minha carreira, liderei iniciativas-chave de experi\u00eancia de produto e decis\u00f5es de cr\u00e9dito para fintechs e empresas semelhantes, e estou animado para colocar minha experi\u00eancia para apoiar a pr\u00f3xima fase da MPOWER \u00e0 medida que continuamos a criar um caminho para o sucesso de estudantes internacionais nos EUA e Canad\u00e1.\u201d<\/span><\/p>\n<p><a href=\"https:\/\/www.commercialdesignindia.com\/insights\/mpower-financing-opens-a-new-200-seat-office-in-bengaluru\"><span style=\"font-weight: 400;\">O escrit\u00f3rio da MPOWER em Bengaluru<\/span><\/a><span style=\"font-weight: 400;\">, onde Kothiyal est\u00e1 baseado, foi inaugurado no in\u00edcio deste ano para acomodar os ambiciosos planos de crescimento da MPOWER. O escrit\u00f3rio est\u00e1 localizado no Manyata Business Park, um dos maiores da \u00cdndia, e tem capacidade para at\u00e9 400 funcion\u00e1rios. O cont\u00ednuo crescimento do escrit\u00f3rio da MPOWER em Bengaluru reflete a filosofia da empresa de maximizar a produtividade e a satisfa\u00e7\u00e3o dos funcion\u00e1rios por meio de instala\u00e7\u00f5es, equipamentos, benef\u00edcios e pol\u00edticas flex\u00edveis de \u00faltima gera\u00e7\u00e3o, e seu objetivo de contratar talentos operacionais, tecnol\u00f3gicos e financeiros em Bengaluru. A \u00cdndia fornece a maior parte da popula\u00e7\u00e3o estudantil da MPOWER, o que fez de Bengaluru, o \u201cVale do Sil\u00edcio da \u00cdndia\u201d, uma escolha natural para a expans\u00e3o da empresa.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A contrata\u00e7\u00e3o de Kothiyal vem na sequ\u00eancia da contrata\u00e7\u00e3o pela MPOWER de um <\/span><a href=\"https:\/\/www.mpowerfinancing.com\/blog\/mpower-financing-names-banking-and-fintech-veteran-anand-cavale-chief-growth-officer\"><span style=\"font-weight: 400;\">Diretor de Crescimento<\/span><\/a><span style=\"font-weight: 400;\"> para construir seu cont\u00ednuo crescimento exponencial e levantar um <\/span><a href=\"https:\/\/www.mpowerfinancing.com\/blog\/mpower-financing-closes-a-150-million-financing-facility-with-goldman-sachs\"><span style=\"font-weight: 400;\">$150 milh\u00f5es<\/span><\/a><span style=\"font-weight: 400;\"> de instala\u00e7\u00e3o de armaz\u00e9m rotativo lastreado em ativos com o Goldman Sachs.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Sobre a MPOWER Financing<\/b><\/p>\n<p><a href=\"https:\/\/www.mpowerfinancing.com\/?utm_source=comms\"><span style=\"font-weight: 400;\">MPOWER Financing<\/span><\/a><span style=\"font-weight: 400;\">, com sede em Washington, D.C. e Bengaluru, \u00cdndia, \u00e9 uma empresa fintech orientada para a miss\u00e3o e a principal fornecedora de empr\u00e9stimos para educa\u00e7\u00e3o global. Seu algoritmo propriet\u00e1rio analisa dados de cr\u00e9dito no exterior e dom\u00e9sticos, bem como o potencial de ganhos futuros para atender estudantes internacionais promissores e DACA. A MPOWER trabalha com mais de 500 universidades de ponta nos EUA e Canad\u00e1 para fornecer financiamento a estudantes de mais de 200 pa\u00edses. A equipe da MPOWER \u00e9 composta por ex-estudantes internacionais e oferece aos estudantes educa\u00e7\u00e3o financeira pessoal e apoio de carreira para prepar\u00e1-los para a vida ap\u00f3s a escola.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A MPOWER \u00e9 um<\/span>\u00a0<a href=\"https:\/\/www.greatplacetowork.in\/get-certified\/certified-organizations\/#mid-size\"><i><span style=\"font-weight: 400;\">\u00d3timo Lugar Para Trabalhar<\/span><\/i><\/a><span style=\"font-weight: 400;\">, uma das <\/span><a href=\"https:\/\/www.americanbanker.com\/news\/why-mpower-is-the-best-fintech-to-work-for-2022\"><span style=\"font-weight: 400;\">melhores fintechs para trabalhar<\/span><\/a><span style=\"font-weight: 400;\">, e o <\/span><a href=\"https:\/\/techinmotion.com\/timmy-awards\/winners?city=Washington+D.C.#winnersByCity\"><span style=\"font-weight: 400;\">melhor ambiente de trabalho em tecnologia para diversidade<\/span><\/a><span style=\"font-weight: 400;\">. A empresa est\u00e1 <\/span><a href=\"https:\/\/mpowerfinancing.com\/careers?utm_source=comms\"><span style=\"font-weight: 400;\">contratando<\/span><\/a><span style=\"font-weight: 400;\"> para posi\u00e7\u00f5es em todo o mundo.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veterano de SaaS e FinTech para expandir e aprimorar as equipes de opera\u00e7\u00f5es de atendimento ao cliente de classe mundial da MPOWER. WASHINGTON, D.C. &amp; BENGALURU, \u00cdNDIA [September 5, 2023]\u00a0\u2013 MPOWER Financing (\u201cMPOWER\u201d), uma&#8230;<\/p>\n","protected":false},"author":24,"featured_media":16879,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-26625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>MPOWER contrata Amit Kothiyal como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es | MPOWER Financing Portuguese<\/title>\n<meta name=\"description\" content=\"MPOWER Financing anuncia sua mais recente adi\u00e7\u00e3o chave, Amit Kothiyal. Como o Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es, ele est\u00e1 pronto para levar a empresa a novos patamares.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MPOWER contrata Amit Kothiyal como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es | MPOWER Financing Portuguese\" \/>\n<meta property=\"og:description\" content=\"MPOWER Financing anuncia sua mais recente adi\u00e7\u00e3o chave, Amit Kothiyal. Como o Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es, ele est\u00e1 pronto para levar a empresa a novos patamares.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\" \/>\n<meta property=\"og:site_name\" content=\"MPOWER Financing Portuguese\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-11T11:38:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-30T04:31:00+00:00\" \/>\n<meta name=\"author\" content=\"MPOWER Financing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"MPOWER Financing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\"},\"author\":{\"name\":\"MPOWER Financing\",\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/#\/schema\/person\/096614ed001cc7507ed28dabcd4807f0\"},\"headline\":\"MPOWER contrata Amit Kothiyal como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es\",\"datePublished\":\"2023-09-11T11:38:35+00:00\",\"dateModified\":\"2025-12-30T04:31:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\"},\"wordCount\":753,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Press Releases\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\",\"url\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer\",\"name\":\"MPOWER contrata Amit Kothiyal como Diretor de Atendimento ao Cliente e Opera\u00e7\u00f5es | MPOWER Financing Portuguese\",\"isPartOf\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/blog\/mpower-hires-amit-kothiyal-as-chief-customer-and-operations-officer#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2023-09-11T11:38:35+00:00\",\"dateModified\":\"2025-12-30T04:31:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.mpowerfinancing.com\/pt\/#\/schema\/person\/096614ed001cc7507ed28dabcd4807f0\"},\"description\":\"MPOWER Financing anuncia sua mais recente adi\u00e7\u00e3o chave, Amit Kothiyal. 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