Technical Issues

Technical Issues

If you are having technical issues with our online customer dashboard or application portal, please follow these instructions:

1. Please make sure your browser is updated to the latest version
2. Please clear your browser’s cookies, cached images and files from the beginning of time
3. Try to access your application again

If the above solutions do not work, please send us an email at and provide us with following information:

1. Which browser are you using (IE, Firefox, Chrome, etc)?
2. What operating system are you using (Mac, Windows)?
3. Please attach a screen capture of the issue when it occurs

If you have followed through with these steps, we’ll be able to get your issue resolved in a timely manner.

© MPOWER Financing, Public Benefit Corporation

DISCLAIMER - Subject to credit approval, loans are made by Bank of Lake Mills or MPOWER Financing, PBC. Bank of Lake Mills does not have an ownership interest in MPOWER Financing. Neither MPOWER Financing nor Bank of Lake Mills is affiliated with the school you attended or are attending. Bank of Lake Mills is Member FDIC. None of the information contained in this website constitutes a recommendation, solicitation or offer by MPOWER Financing or its affiliates to buy or sell any securities or other financial instruments or other assets or provide any investment advice or service.